Resolved – The 504 Gateway Time-out incident on the North America platform has now been fully resolved. We have been closely monitoring performance and services have been stable since the fix was implemented 5 hrs ago. Our engineering team has confirmed sustained recovery across all impacted components.
We sincerely apologise for the disruption caused during this incident and thank you for your patience and understanding throughout.
Posted Jun 22, 2026 - 19:14 EDT
Monitoring
A fix has been implemented, and our team is currently monitoring the platform to ensure services remain stable.
Posted Jun 22, 2026 - 13:40 EDT
Investigating
We are currently investigating reports of users experiencing 504 Gateway Timeout errors on the NA platform.
Our engineering team is actively working to identify the cause and restore normal service. We will provide further updates as more information becomes available.